Well done to our April Agent of The Month, Dinya and the team at Flinders Lane Lotto in Melbourne. The store receives a $100 Coles Myer gift card for achieving exceptional agent quality scores and fantastic customer feedback.

Located in the heart of Melbourne’s CBD, Flinders Lane Lotto is located on Flinders Lane, a narrow one way lane running parallel to its much louder namesake Flinders Street and the bustling Flinders Street Train Station. 

With it’s SoHo like atmosphere, Flinders lane is home to many boutique hotels, loft style apartment conversions, cafes and bars.

A delighted Dinya shared the below comments:

As a busy store servicing both Melbourne’s workers and CBD shoppers, we joined ParcelPoint looking to offer an additional service to our customers.

We found the service has been able to generate more foot traffic to the store with customers picking up parcels during lunch breaks and generally buying a lotto ticket/magazine in the process. 

Parcelpoint is so easy to use, new staff have simply seen how to process a parcel on the web site and they are ready for more.

Click here for more information about becoming a ParcelPoint Agent.

Sydney Morning Herald published an article yesterday on Australia Post’s new price structure. The prices of prepaid Australia Post packages have been raised and it is now more expensive to send a parcel between northern beaches suburbs than sending a parcel from London to Sydney.

Angry online business owners and online shoppers are looking for other solutions to receive and return their parcels.

ParcelPoint is mentioned as an alternative to Australia Post.

See the full article here.

We are thrilled to announce the launch of Groupon Returns powered by ParcelPoint.
Launching today, the solution helps one of the fastest growing global online retailers manage returns from customers back to their warehouse.

We’d like to congratulate Gary Ross and the team at Spar Express Eight Mile Plains for winning agent of the month for February. The team receives a $100 Westfield gift card for achieving fantastic results in customer service, parcel handling and promoting ParcelPoint to the local community. A combined grocery and Civic video store, Star Express is located in Eight Mile Plains  a suburb of Logan approximately 18 km’s from Brisbane in Queensland. Gary shared the below comments. 

As a busy Express Store, we’re always keen to explore new opportunities and signed up as a ParcelPoint outlet to add further value to our business.

The amount of packages has gradually increased and we’re starting to see repeat business from these customers who often grab a couple of items from the shop, like milk & bread or a chocolate bar.Courier drivers have also been great. They always mention that it is a Parcel Point package when they arrive and the staff appreciates that.

Click here for more information about becoming a ParcelPoint Agent.

We’re very pleased to announce that Junqi Xu and the team at Elizabeth Bay Deli in Sydney is our agent of the month for January.   

As one of our first agents, Elizabeth Bay Deli’s drive and commitment to customer service has ensured they’ve capitalized on the partnership with ParcelPoint. 

Achieving month on month parcel growth and fantastic feedback from the local community, we’re happy to offer Elizabeth Bay Deli a $100 Westfield gift card in recognition of the team’s efforts. 

Elizabeth Bay Deli is located in the harbour side suburb of Elizabeth Bay in eastern Sydney, a short stroll from the bright lights of Kings Cross. 

Click here for more information about becoming a ParcelPoint Agent.

Sky News on ParcelPoint’s innovative solution to last mile delivery challenges in Australia.

BRW published an article this week on the changing landscape for Australian retailers.

We agree there’s plenty of opportunity ahead for retailers who embrace key online trends, including delivery and returns innovations.

ParcelPoint is featured as a leading provider of innovative delivery options in Australia.

Click below for the full story.

This month’s issue of Smarter Business Ideas includes an article featuring ParcelPoint as the leading provider of extended hours pickup services in Australia.

The article explores benefits of the ParcelPoint solution to online shoppers, online retailers, couriers and the stores that act as delivery points.

Parcel pick-up systems have a meaningful, permanent role to play in providing an improved online shopping experience.

The shop that acts as a parcel storage facility stands to gain from increased pedestrian traffic and the impulse buys that flow from that.

Full article below.